Beginning on or about March 6, 2023, Money Network prepaid debit cards were mailed to UC recipients who receive benefit payments via prepaid debit card. The Money Network prepaid debit card is issued by My Banking Direct, a service of New York Community Bank.
Effective March 24, 2023, UC benefit payments to debit card users are being loaded to the Money Network prepaid debit card.
The Money Network prepaid debit card will arrive in a plain white envelope with an Omaha, Nebraska, return address. Be sure to remove the new card before you discard this envelope.
When you receive the Money Network prepaid debit card, you must activate it within 90 days by following the instructions on the activation sticker on the card. You must create your own unique PIN for the new Money Network prepaid debit card as part of the activation process. NOTE: This PIN is for the Money Network prepaid debit card and is not the same PIN that you use to file weekly claims using the PA Teleclaims System.
IMPORTANT: Failure to activate your Money Network prepaid debit card within 90 days may result in funds being returned to the Commonwealth for redeposit.
It is essential that the Department of Labor & Industry (Labor & Industry) has your current address to ensure that you receive your new prepaid debit card. Please immediately confirm that your address on record is correct. If you have moved since applying for UC benefits – or have an incorrect address for any reason – visit Labor & Industry’s UC website to update your mailing address immediately. (Here’s a direct link to log into your UC Dashboard. You can also email UCHelp@pa.gov or call the Labor & Industry Service Center at 888-313-7284.)
The Commonwealth began making benefit payments to Money Network prepaid debit cards on March 24, 2023.
The Money Network prepaid debit card offers convenience and security:
If you would prefer to receive benefits by direct deposit, you can change your payment method on Labor & Industry’s website.
The last date that UC benefit payments were loaded to ReliaCards was February 28, 2023. If you have a balance on your ReliaCard after that date, you can access your remaining funds and use your ReliaCard as usual.
ReliaCard balances DID NOT transfer to the new Money Network prepaid debit card. You should continue to use your ReliaCard until the balance reaches zero ($0.00). You may also choose to transfer remaining funds to personal savings or checking accounts.
The ReliaCard cardholder website and U.S. Bank ReliaCard mobile app will remain available to support those with remaining balances on their ReliaCard.
A cardholder agreement, activation instructions, user guide, and complete fee schedule will be included in the envelope with your Money Network prepaid debit card. You can also review the Money Network Prepaid Disclosures:
Room 400 L&I Building
651 Boas Street
Harrisburg, PA 17121-0750
(877) 869 1956
UCDtreasuryweb@patreasury.gov
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